Oleksandr

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Commented on Scanning Following get's stuckHello, Thank you for your question. Could you please tell me at what number of already scanned users it is stuck? And how much do you have? If it repeats again - please send us extended log (you can find button on overview tab) and send it to the hello@unfollr.com Best regards, U…Commented on Can't complete a scanHello, Thank you for your question. Have not tested it on such amount of users. Could you please tell us on what amount of users scanned it is timed out? You can see it under scan button. Could you please also send us on email hello@unfollr.com - extended log (it will help use to…Commented on Hi there, I have run the scan over a dozen times exactly as instructed using this Chrome extension, but the result keeps coming up as 0. I know for a fact that there is a difference of at least 20 unfollowers on X (Twitter), but the extension isn't detecting anything. I even tried uninstalling and reinstalling the extension, but the problem persists. Is this due to a recent X web update or API restrictions? Please let me know how to fix this issue.Hello, That is ok) no problem to translate (we can also add Korean to the plugin - if you want) Sorry for late response (featurebase did not notify about comments - fixed it). Hope you were able to update to latest one - 0.4.2 (0.4.3 is under review now). Now it should be really…Commented on Hello to all!!!Hello, Hope you have already receive 0.4.2 (0.4.3 is under review now). Please let me know if something is still wrong with this. Thank you Commented on I dont see the scan now button :(Hello, Thank you for your question. Have you opened your followers/following page? Button title will change appropriately to where you are currently in your browser. If not on your followers page - it proposing to open followers page, after it - ‘scan now’ will be present. Let me…Commented on P smelborOperating ExtHello, Thank you for your question. I just checked it on my side (I have 0.4.2 - so it is better to update to latests version) - and it works fine. Just switch to Following page and that is all - and it will scan Following page. You can it by snapshot type after scanning - it wil…Upvoted I noticed that the version I received through the email link yesterday is v0.3.2. Could you please let me know where I can download v0.4.0? I searched for it on the Chrome Web Store but couldn't find it. Also, I am really keen on using this tool, but it's not functioning as expected. No matter how many times I run the scan, the result keeps coming up as 0. Could you please help me resolve this issue?Commented on Hi there, I have run the scan over a dozen times exactly as instructed using this Chrome extension, but the result keeps coming up as 0. I know for a fact that there is a difference of at least 20 unfollowers on X (Twitter), but the extension isn't detecting anything. I even tried uninstalling and reinstalling the extension, but the problem persists. Is this due to a recent X web update or API restrictions? Please let me know how to fix this issue.Hello, Thank you for the question. Really strange behaviour. Could you please show what do you have on snapshots page? And just for the information, we figured out that 0.4.0 was hidden from users for some time, meanwhile 0.4.1 is under review and 0.4.2 in the line. Most part of…Upvoted Hello to all!!!Created Hello to all!!!Commented on Unfollow everyoneHello, Thank you for your question. I would like to ask for a few more details. Do you want to have the ability to unfollow all users? X, as well as other platforms, has certain limits. If you violate them, your account may receive a temporary ban or even a restriction, and you m…Commented on retry time out at 2500 users.Hello, Thank you for your question. Actually, it is pretty new behaviour. Could you please tell us if it reproduced after one more try? If it is still reproducible, please send us full log, you can find information how to do it on ‘overview’ tab - ‘reporting an issue’ section. Pl…Commented on Show me those unfollowedHello, Thank you for the comment, To see unfollowers - please make at least 2 scans (2nd one after you see any change in your followers counter), and you will be able to see it on ‘compare’ page. Let us know if it helped Best regards, Support team Commented on Someone who is actually still following me is listed as RemovedHello, Thank you for the comment. Please check answers above and try to apply them. Sometimes it happens, and that usually means that this user is not showing on followers/following pages. If you don’t have a lot users - try to find this user on this page after fresh snapshot sho…Commented on Someone who is actually still following me is listed as RemovedHello, You can find my main response above. But in your case - with 30 people removed from the list - that is another case, please check your snapshots, if you see that one of the snapshots are dropped too fast, and new one returned all of your users - that means that that scan i…Commented on Scanning does not workHello, Thank you for the question. Yes, it scans your followers and following pages to create a snapshot (it return to 100% after scanning is finished) Run next scan after your followers/following numbers are changed, and check on Compare page who added or lost. Let me know if it…Commented on Twitter only loads 50 profiles on the "following" page at a time and Unfollr tries to scroll further but the additional pages never load, so Unfollr just stops at 50.Hello, You are probably trying to scan someones page. Our extension is aimed for users’ own profiles, as X provides only 50 accounts visible on others accounts. API usage would make this extension is paid, because of quite expensive API from X (such option would be available a li…Commented on I cannot even click on the Scan now button. It just spins.Hello, Probably this answer also will help you with your problem → Thank you for your question. You are probably not on your followers or following page. Please open one of those pages, and button will be enabled. You can find main information on the Overview page at ‘How to use…Commented on Trying to use it for the first time - unable to click on "scan now" but it's just circling and unable to click it. So what's the point?Hello, Thank you for your question. You are probably not on your followers or following page. Please open one of those pages, and button will be enabled. You can find main information on the Overview page at ‘How to use Unfollr’ section. Let me know if it works. P.S. After 2 the…Commented on Incorrect list of followersHello to all who will read this request - I have just checked once again everything. Here are the results: My profile page shows - 415 followers twitterapi . io shows - 411 followers unfollr.com plugin shows - 413 followers (all of them counted corrected and received via official…Commented on Followers and Following count is completely different to what it states under my X ProfileHello to all who will read this request - I have just checked once again everything. Here are the results: My profile page shows - 415 followers twitterapi . io shows - 411 followers unfollr.com plugin shows - 413 followers (all of them counted corrected and received via official…Commented on I cannot even click on the Scan now button. It just spins.Please be sure to use last version of plugin, if it stuck, just close it and open once again, probably some process are stuck - should be fine now.Commented on Scan doesn't workThis bug was present before, but was fixed in one of 0.3.* fix. Could you please tell me what version of plugin do you have?Commented on It worked fine a couple of times. Now it just spins like a top.Could you please specify version of plugin, browser version? Because I can’t reproduce it. It happened maybe 1-2 times during all the time, but only when X was slow and buggy. So usually refreshing the page and some time later - helps Commented on Incorrect list of followersHello, those difference in 7 users actually can be a true. We are rewriting gathering information script - it should return actual numbers. In your case it is no sense to check one by one) But I did it on my - and actually profile page number and followers are differs on 2-3 user…Commented on Does it work with Edge or Brave browsers?Hello, thanks for your question. Plugin wasn’t tested on other browsers. After stable alpha version - we will expand it on few more.Commented on Incorrect list of followersHello, thank you for the message. I got the same behaviour sometimes, but while checking and searching such profiles on followers page - they are not present them. If you can check it - please ping me with update. Somehow X not showing the whole truth on following and followers p…Commented on Followers and Following count is completely different to what it states under my X ProfileThat is X issue actually(I even compared and calculated manually all accounts on my followers/following page - and got the same amount. Looks like numbers on profile page somehow delayed or something like this, cause via API I got the same results. If I will find a way to fix it…Commented on Followers and Following count is completely different to what it states under my X ProfileThank you for your question. Actually, that is a good catch, and it is X’s mistake; their subs numbers are always not 100% correct. I scanned it so many times that I have calculated it also manually to check. The plugin shows the right number, as many as you can see on your follo…Commented on nothing happenFixed in 0.3.2 - waiting for review